Twenty years ago, Gmail completely rethought how we email each other. But as flashier communication tools appear, where does email go from here?
When Gmail launched with a goofy press release 20 years ago today, many assumed it was a hoax. The service promised a gargantuan 1 gigabyte of storage, an excessive quantity in an era of 15-megabyte inboxes. It claimed to be completely free at a time when many inboxes were paid. And then there was the date: the service was announced on April Fools’ Day, portending some kind of prank.
--- When you have enough storage that you never have to delete anything, you can keep an infinite record of your life. Packages, receipts, itineraries of past trips, messages from loved ones, photos, appointments, documents — you can just label them, archive them, and search for them later. A lot of this is detritus, but there are special moments mixed within. Email was how I kept in touch with my parents when I moved abroad in my 20s.
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