If you're shopping for a used car, you need to make sure that what you see online is what you get in person!
If you're shopping for a used car, you need to make sure that what you see online is what you get in person!
Then after seeing what the actual truck looked like, she decided not to buy it. The dealer agreed to a refund but then didn't give the money back.It's pretty competitive for good used cars right now because new car prices are still steep.If you're asked to put down what's called a holding deposit, get terms in writing if it is refundable or non-refundable.Darla Wilkerson, a grandmother from Port Richmond had nothing in writing.
We were at Venture Motors in Hackensack on behalf of Wilkerson, who had been trying to get back a deposit she put down on a truck in March.There was a stock photo of the 2010 pickup advertised for sale.Wilkerson says she was told by the salesperson that if she didn't pick up the truck right away, it wouldn't last the weekend. So, she put down a $500 deposit. Then, she got pictures of what it really looked like.
Wilkerson's been taking care of both her granddaughters, Delila and Juniper full-time for years. She needed the truck for them and to help her parents move."I was just, I was just wondering if there was any progress in returning my refund?" Wilkerson asked. In an email to 7 On Your Side, Venture Motors said, "The confusion was originally, everything was done in her son-in-law's name and the controller couldn't find her name, but her deposit was returned."
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