Gizmodo exclusively obtained complaints through a FOIA request to the FTC.
Airbnb announced in March that all indoor security cameras would be banned at its properties worldwide starting April 30. And if you read through online complaints about cameras that were discovered during Airbnb stays over the years, it’s easy to understand why it’s been such a controversial issue. Gizmodo filed a Freedom of Information Act request with the FTC for any consumer complaints filed about Airbnb that involved cameras.
- If Airbnb concluded that the devices in the bedroom were NOT surveillance devices, what are they? IN ADDITION to the apartment having cameras, we were charged a $119.20 cleaning fee per night, a total of The host did NOT clean the apartment during our entire duration of the stay. We should not have been charged for this. Airbnb refunded me for one nights’ worth of stay at $175.04. I am requesting the following: - A refund for the entire duration of the stay, $1252.98.
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