Know your rights
Advice has been issued for passengers who had booked Flybe flights before the company went into administration.
"We urge passengers planning to fly with this airline not to go to the airport as all Flybe flights are cancelled. For the latest advice, Flybe customers should visit the Civil Aviation Authority's website or our Twitter feed for more information." If you purchased travel insurance that includes cover for scheduled airline failure, known as SAFI, you should contact your insurer. If you did not book directly with Flybe and purchased your tickets through a third party, you should contact your booking or travel agent in the first instance.Passengers who booked directly with the company via either a credit, charge or debit card may alternatively be able to make a claim through their card provider.
"Instead passengers with travel insurance should check if their policy includes scheduled operator failure cover. He told the PA news agency: "I have spoken with representatives of Belfast City Airport this morning. If you booked directly with Flybe: Customers who bought their tickets separately with a personal credit card may be able to claim their money back from the credit card provider under Section 75 of the Consumer Credit Act. To be eligible, you will need to have paid more than £100 for each separate flight. If the flight was cheaper, or you used a debit card, you may be able to use the ‘Chargeback’ scheme that card issuers are signed up to. You have to make your claim within 120 days.
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