NWAS ambulance chief apologies for delays as urgent message on 999 calls issued to the public
Bosses at the North West Ambulance Service issued an urgent warning to members of the public on 999 calls and apologised for delays last night.
'Severe weather and hospital handover delays' had an impact on the service last night, as well as 'significant demand'. Ambulance chiefs said they had to 'maximise resources' by putting all clinically-trained staff on the frontline and increasing use of private providers.Bosses urged members of the public to only call 999 in an absolute emergency. They apologised for delays and pleaded with people not to call 999 to check on ambulance arrival times.
"We've called in all our operational and clinical resources to make sure we prioritise those who have the most life-threatening conditions. We need to keep our phone lines free so please only call us back if you no longer need our help or if your own condition has got significantly worse. Thanks for your support."
"Please be assured that we will get to you as soon as we can. The public can help us by only calling 999 for life-threatening emergencies.
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