CEO Robert Isom sent a letter to all 108,000 employees at the Fort Worth-based company, writing that he was “incredibly disappointed by what happened on that flight and the breakdown of our procedu…
CHICAGO – JUNE 10: American Airlines jets sit on the tarmac at O’Hare Airport June 10, 2003 in Chicago, Illinois. Moody’s, the credit rating service, said June 9 that despite progress made in cutting costs, American’s credit outlook remains “negative.
Three of the men filed a lawsuit for discrimination, the latest in a series of controversies involving Black passengers on American Airlines flights, the latest of which Isom said the new advisory group will help “maintain standards, define processes and escalation procedures, measure our actions and improve feedback loops to ensure that we fulfill our commitments to Black travelers.” The airline will also review its training manuals and internal reporting process, the letter said.
United Kingdom Latest News, United Kingdom Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
American Airlines CEO talks performance, change to leadershipAmerican Airlines CEO Robert Isom spoke at the Bernstein 40th Annual Strategic Decisions Conference on Wednesday.
Read more »
American Airlines responds after Black men kicked off flightAmerican Airlines CEO Robert Isom is promising bias and discrimination training for employees and a new advisory group focused on Black customers after eight...
Read more »
8 black men removed from American Airlines flight for body odor, lawsuit claimsAmerican Airlines is facing a discrimination lawsuit after eight black men - all of whom had flown separately - were removed from a flight over 'body odor' complaints.
Read more »
Three Black men sue American Airlines for removal from plane due to alleged body odorA group of Black men are suing American Airlines after allegedly being removed from a plane due to an unidentified body odor.
Read more »
American Airlines sued for racial discrimination for removing Black men from flightAmerican Airlines has been sued by three Black men who accused the airline of racial discrimination for temporarily removing them for a flight after a body odor complaint.
Read more »
American Airlines faces a discrimination suit after removing 8 Black men from flightNeither passenger knew each other, nor were they seated together on the Jan. 5 flight from Phoenix to New York. A lawsuit alleges they were removed from the flight after a complaint about body odor.
Read more »