A ransomware attack has rendered multiple digital technology systems integral to the hospital's typical operations inaccessible.
Austin's Ascension Seton Medical Center is among the hospitals affected by a nationwide cybersecurity breach of Ascension technology systems.
Fuentes said everyday tasks are taking longer to complete. Orders for medication, labs and imaging are handwritten and then distributed on foot to various departments, whereas typically these requests are quickly accessed via computer. A lack of safety checks with these backup methods has introduced errors, she said, and every task is taking longer to complete.
While Ascension works to resolve the problem, Fuentes said everyday tasks require more labor to complete, with tasks that normally take one nurse requiring two. And in her department, the NICU, she said some babies have been transferred to other hospitals due to Ascension’s current limitations.
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