Ted has been thinking about PC games and bothering anyone who would listen with his thoughts on them ever since he booted up his sister's copy of Neverwinter Nights on the family computer. He is obsessed with all things CRPG and CRPG-adjacent, but has also covered esports, modding, and rare game collecting.
No, I'm not talking about whoever at Sony could have seen this coming and headed off the unnecessary crisis, I'm talking about one of Helldivers 2's outspoken community managers, Spitz, who perhaps got a little too candid on the record when talking to the game's rioting player base.The community manager stopped actively posting in the Helldivers 2 Discord after Saturday, the day after the controversy began, at which point we noticed that they were no longer in the server.
Spitz elaborated that"Turns out that telling people to review-bomb and refund a game isn't a popular decision with the publisher. But I'm still here and I'm glad that we all made a difference." During the height of the Helldivers 2 PSN fiasco over the weekend, the community manager told angry members of the Discord server that negative Steam reviews would be a more effective way of moving the needle with Sony, and that"Players making their displeasure known through reviews, refunds etc. gives us more pull in the discussion with Sony," Spitz wrote on Saturday.
And crises like the one Helldivers 2 just went through are the greatest challenge someone in a public-facing role at a game studio might ever face. Back in 2016, we did a deep dive into Ted has been thinking about PC games and bothering anyone who would listen with his thoughts on them ever since he booted up his sister's copy of Neverwinter Nights on the family computer. He is obsessed with all things CRPG and CRPG-adjacent, but has also covered esports, modding, and rare game collecting. When he's not playing or writing about games, you can find Ted lifting weights on his back porch.
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