Rob Wile is a breaking business news reporter for NBC News Digital.
About 800,000 customers of online therapy platform BetterHelp will start receiving refund notices related to a settlement with the Federal Trade Commission, the agency said Thursday. Last year, BetterHelp agreed to pay $7.8 million to settle FTC charges that it co-opted user data, including personal health questions, for advertising purposes, sharing the sensitive info with social media platforms like Facebook and Snapchat.
” Eligible refund customers include anyone who paid for services on BetterHelp or its affiliated websites like MyTherapist, Teen Counseling, Faithful Counseling, Pride Counseling, iCounseling, Regain, and Terappeuta; between August 1, 2017 and December 31, 2020. According to The Associated Press, the refunds will equate to just under $10 per person. BetterHelp remains a massive sponsor of podcasts. In March 2024, it spent $8.
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