AT&T outage disrupts some 911 calls as tens of thousands lose service

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AT&T outage disrupts some 911 calls as tens of thousands lose service
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Reports of outages spiked around 3:30 a.m. ET, reaching more than 71,000 within a few hours. AT&T says it is aware of the problem and 'working urgently to restore service.'

Reports of outages spiked around 3:30 a.m. ET, reaching more than 71,000 within a few hours. AT&T says it is aware of the problem and"working urgently to restore service."AT&T says it has restored about three-fourths of its cellphone network after tens of thousands of customers in cities across the country lost service overnight, causing frustration and concern about disruptions to 911 dispatches.suddenly spiked from just a handful, peaking at more than 73,000 by around 8:20 a.

"We are actively engaged and monitoring this. The San Francisco 911 center is still operational. If you are an AT&T customer and cannot get through to 911, then please try calling from a landline. If that is not an option then please try to get ahold of a friend or family member who is a customer of a different carrier and ask them to call 911 on your behalf. Do not call or text 911 to simply test your phone service," the department said.

In Virginia's Prince William County, emergency services officials said early Thursday that the AT&T service outages had caused"a disruption in receiving 911 calls," according to thethat customers were"briefly unable to contact 9-1-1. There are no disruptions to our call center's ability to receive 9-1-1 calls. Service should be returning shortly."

The outage did not appear to have any real impact on other providers. Verizon said its network was"operating normally." "Some customers experienced issues this morning when calling or texting with customers served by another carrier," a company statement said.

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