Aurora, Illinois police work to improve operations with community feedback surveys
AURORA, Ill. -- Aurora Police announced this week that they have become the first U.S. law enforcement agency to collect feedback from those who call for service, as a means of improving their operations.The department has partnered with My90, a community engagement platform, to send post-contact surveys to community members who have requested a police response.
The survey responses on the platform have so far shown traffic safety and theft as the greatest public safety concerns. The Aurora Police Department has taken this into consideration with public awareness campaigns and education, patrol efforts, and other resources, the city said.Survey respondents have also suggested increased patrol car visibility and community engagement, the city said.
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