Australia's 'great example of government using technology' found to be 'crude and cruel'
Pushback and protest quickly followed, but the government of the day persisted with the program.
Several suicides have been linked to anxiety induced by the sudden requirement to repay incorrectly assessed debts, some of which ran to many thousands of dollars. Even after some of those deaths were widely reported, the relevant government department did not review the scheme. The report's 57 recommendations call for significant reform of Australia's government and public service – including a change to freedom of information laws that would allow scrutiny of cabinet documents.
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