Grant Shapps said 'resourcing strains on the aviation sector' are no excuse for poor planning and overbooking flights.
Air travel chaos 'could get worse'
Mr Shapps relayed his concerns that airline passengers are being unfairly sold tickets for holidays they cannot go on and said he will continue to talk about options that would give passengers automatic refunds. He said the government has"made the changes needed to allow the sector to prepare for summer, but now we need industry to do their bit".'Perfect storm' hitting UK airports and airlines
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