Housing group criticised over the death of toddler dismissed residents, says report
A housing association criticised over the death of a toddler treated its residents in "dismissive, inappropriate or unsympathetic ways", a report says.
Richard Blakeway, housing ombudsman, said: "Our investigation has highlighted that culture change will be central to the landlord's recovery. The ombudsman's special investigation found the "dismissive and discriminatory attitude towards residents" was not restricted to Awaab's family, nor complaints about damp and mould - with issues arising in cases involving general repairs, the ending of tenancies and anti-social behaviour.
"This is a significant concern and requires a comprehensive and sustained focus on shifting behaviour and culture."
United Kingdom Latest News, United Kingdom Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Awaab Ishak: Home where toddler died is still riddled with mould more than two years laterRochdale Boroughwide Housing (RBH) has been accused of being 'dismissive and discriminatory' towards its tenants, with a culture that lead directly to the 'tragic and preventable' death of Awaab Ishak in 2020.
Read more »
Huge planters in Rochdale streets set on fire hours after installation'The majority are for the scheme but not in the way it was done here, they shouldn't have blocked every street on the same day.'
Read more »
A ‘contemporary palazzo’ by David Chipperfield and Studio Mark Randel rises in Munich‘Contemporary palazzo’ housing project in Munich is designed by David Chipperfield Architects and Studio Mark Randel
Read more »
'Metal monstrosity' has blighted town for so long residents have 'lost count'The ugly metal fencing has been an eyesore in Darwen town centre since a housing developer went bust
Read more »