British Airways strikes: Cancelled flights back on after 'email error'
"We are getting in touch with all those customers this afternoon to clarify that their flight will go ahead as planned," a spokesman said.He encouraged anyone who had spent money on new flights to get in touch."We will deal with each case on an individual basis," he added.
A spokesman for BA said he did not expect the airline to release details on how many people had been affected by the erroneous email. "I understand that the industrial action is outside of their control, however the complete omnishambles surely must rest firmly at their feet," he said.BA's Twitter feed was inundated with messages from frustrated customers, with some saying their cancelled flights were still on sale.
The British Airline Pilots Association said on Friday the strikes were a"last resort" born out of"enormous frustration" with airline management.
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