BA owner IAG and EasyJet issued the vouchers instead of cash when flights were cancelled in the pandemic.
Passengers of BA-owner IAG and rival EasyJet have yet to reclaim some €724m in travel vouchers going back to the beginning of the pandemic.
Given so many vouchers have yet to be redeemed Mr Boyle questioned how many of the vouchers will ever be used. In its most recent set of results EasyJet said no vouchers had expired yet as expiry dates had been extended "to ensure customers have the maximum opportunity to utilise their vouchers". Airlines, including BA, faced accusations during the pandemic of making it difficult for people to claim a refund.
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