Steve McDowell is chief analyst at NAND Research. Steve is a technologist with over 25 years of deep industry experience in a variety of strategy, engineering, and strategic marketing roles, all with the unifying theme of delivering innovative technologies into the enterprise infrastructure market.
IT organizations sit in an unprecedented position. The modern enterprise is data-driven, where the time-to-insight from AI and advanced analytics often directly impacts the competitiveness of the business. Evolving IT infrastructure to say current with these demands, often deploying unfamiliar new technologies while also managing ongoing operations, makes the job of nearly every IT practitioner challenging and complex.
Beyond driving internal efficiencies, respondents are looking to AI to enhance the personalization of customer experiences, where AI-driven insights can lead to more tailored and effective customer interactions. Similarly, 44% of respondents believe AI will improve the use of customer data for decision-making, enabling more informed and strategic business choices.
Many businesses grapple with poorly integrated systems, rising cloud costs, and the expense of maintaining data centers. These factors create a perfect storm of wasted resources and excessive spending that CIOs must address.These results show IT leadership at a pivotal juncture. The rise of AI brings unprecedented prospects across industries, yet the emphasis on risk management is often a barrier to innovation.
This has 85% of surveyed IT leaders re-examining their organization’s infrastructure mix due to rising cloud costs. The combination of increasing cloud service expenses and energy costs is driving organizations to reconsider their infrastructure strategies.
IT Challenges CIO Survey Enterprise Infrastructure Storage Digital Transformation IT Risk
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