Emily McAllister experienced significant distress when a Barclays technical issue prevented her from finalizing the purchase of her new home. The delay forced her and her daughter to spend several nights in temporary accommodation, disrupting her daughter's routines and causing anxiety.
A woman was left without a home for three days after Barclays was hit by a technical issue just as she was completing the purchase of her new house.
However the 43-year-old had already exchanged contracts with the family who were buying her house she had lived in for seven years. "All her routines were completely thrown out. That creates anxiety for her, and she had episodes where she was discombobulated over the weekend."
BARCLAYS TECHNICAL ISSUE HOUSING CUSTOMER SERVICE DISRUPTION
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