The cyberattack on a unit of UnitedHeath Group's Optum division has left providers struggling to get paid for care.
Margaret Parsons, one of three dermatologists at a 20-person practice in Sacramento, California, is in a bind.Since a Feb. 21 cyberattack on a previously obscure medical payment processing company, Change Healthcare, Parsons said, she and her colleagues haven't been able to electronically bill for their services.She heard Noridian Healthcare Solutions, California's Medicare payment processor, was not accepting paper claims as of earlier this week, she said.
Switching processes could take 90 days — during which they'll be without cash flow, she said. 'It's not like flipping a switch.'Nesbit acknowledged switching clearinghouses is difficult, 'but the first priority should be resuming full claims flow,' he said. Medicare has directed its contractors and advised insurers to ease such changes, he added.
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