Shaw Academy is being investigated by Trustpilot over reviews amid soaring student numbers in lockdown
Online courses are booming as locked-down Britons and others around the world use this time to learn new skills or take up a hobby. However, Guardian Money can reveal that one of the sector’s biggest players appears to be generating large numbers of complaints from unhappy customers, with many demanding refunds and, as of this week, it is being investigated by the leading reviews website Trustpilot.
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