Ben Goggin is the deputy editor for technology at NBC News Digital.
In new disclosures to the Senate Judiciary Committee, Big Tech companies revealed the details around deep cuts made to trust and safety departments across the industry in recent years. The CEOs of X, Snap and Discord all revealed cuts to their trust and safety teams — units at tech companies tasked with monitoring and moderating safety risks on the platforms — according to written responses from tech CEOs published by the Senate Judiciary Committee on Monday.
The reduction represented a 27% cut of the company’s trust and safety personnel from its peak. Snap disclosed that it had increased its trust and safety budget to “approximately $164 million” by 2022, but had slashed spending on trust and safety issues to $135 million in 2023. The company said in 2023 its global revenue from minors was approximately $437 million.
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