'The staff were absolutely lovely but they were run ragged' 😔
Russell Macmillan was told he 'didn't meet the criteria' for an ambulance despite doctors saying he needed emergency treatment to avoid his transplanted organs failing
Russell MacMillan, who received a life-saving kidney and pancreas transplant 18 years ago, told of his ordeal as doctors’ leaders warned some patients are facing waits of up to four days in Scotland’s A&E departments.He suffered prolonged sickness and diarrhoea, which meant he was unable to keep his anti-rejection medication down and stay hydrated, which is essential to keep transplanted kidneys healthy.
He said: “I was told I didn’t qualify for an ambulance despite me being blind, my wife being ill and told to do so by the doctor covering the renal transplant ward.“Once I got through to my GP, he eventually managed to order an ambulance, but was told it would be more than two hours, then a big wait in the ambulance. I was told it was likely to be six hours minimum.
He said: “We have patients in some departments in Scotland waiting, instead of four hours, almost four days at times, we have had recorded long waits of 72-plus hours in some places.Mr MacMillan remained in hospital for five days before he was taken home by ambulance on Boxing Day, as his wife was also unwell with flu.“I am so grateful that a renal doctor recognised the danger and put me into a consulting room, not a ward, and put in a drip line.
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