The missing paperwork on the 737 Max that lost a door plug on an Alaska Airlines flight in January isn’t just making it difficult to find out who made the near tragic mistake. The paperwork may have caused the problem in the first place, Boeing disclosed this week.
It was already well known that no documentation was found to show who worked on the door plug. What was disclosed this week at a briefing for journalists at Boeing’s 737 Max factory in Renton, Washington, is that lack of paperwork is why the four bolts needed to hold the door plug in place were never installed before the plane left the factory in October. The workers who needed to reinstall the bolts never had the work order telling them the work needed to be done.
said that the safety agency is continuing its investigation and will not comment on Boeing’s explanation for how the mistake was made. The board released a preliminary report in February that said it had found the bolts were missing when it left the Boeing factory, but it did not assess blame. A final report is not expected for a year or more from now.
Chair Jennifer Homendy has testified about the missing paperwork at Congressional hearings since then. Boeing is addressing the problem by cutting the speed that planes move along assembly lines, and making sure that planes don’t advance with problems under the assumption that those problems will be dealt with later in the assembly process, Lund said. “We have slowed down our factories to make sure this is under control,” she said.
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