O2 apologises for 'intermittent service issues' and says it is planning to build a new mast.
O2 customers say they have been unable to access services such as WhatsApp and Google MapsBrighton residents claim poor mobile phone coverage is causing them frustration, stress and anxiety.
O2 has apologised to customers experiencing intermittent service issues and said it was "working to boost capacity and ease congestion".However, they could not provide a completion date for this and said obstacles outside of their control, such as planning issues, could make it a "lengthy process". The beach and surrounding streets seem to be a particular blackspot for 4G, although there have been reports of poor coverage across the city.Emma Cohen, an O2 customer, has a visual impairment and said not being able to access data "adds a layer of complexity if you're making plans".Image caption,
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