BT is sending threatening letters after my father died

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BT is sending threatening letters after my father died
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  • 📰 The Guardian
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It has acknowledged the death but insists he owes £763

Photograph: Andrew Walters/AlamyPhotograph: Andrew Walters/AlamyMy father died five months ago and we notified his landline provider, BT. However, it has been sending increasingly threatening letters insisting he owes £763 for the early termination of his contract. It has acknowledged he is deceased and that no money is owing, but the latest letter threatens a debt-recovery company.Only when I intervened did BT bother to act.

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