No stranger to a complaint or two 👀😡
The chain behind some of Blackpool's most infamous hotels has been voted as the worst in the UK for tenth year in a row.
Britannia has 61 hotels across the country - including Norbreck Castle, the Grand Hotel, the Metropole and the Savoy in Blackpool. It also owners three hotels in Southport - Scarisbrick Hotel, Royal Clifton Hotel and Prince of Wales Hotel - as well as the Southport Pontins site.Which? reported that guests described their surroundings as “tired and tatty”, with a “rough and ready” feel.
Respondents to the survey paid an average of £89 per night for a Premier Inn stay, compared with £119 at a Britannia hotel. Guy Hobbs, editor of magazine Which? Travel, said: “With a decade of dismal reviews cementing its place as one of the UK’s worst hotel chains, our results suggest that Britannia should be avoided at all costs.
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