The latest board meeting heard staff are now 'being listened to' as work continues to improve conditions for staff.
More than 1200 members of NHS Forth Valley staff took part in 'feedback' sessions looking at ways to transform the culture from bullying to supportive.
Since then, a government-appointed assurance board has worked with NHS Forth Valley to improve performance and create a culture "where staff can speak up, are listened to, and have their concerns heard and addressed effectively". In June, a comprehensive review was undertaken to identify any outstanding actions and create an updated plan.With an interim chief executive and chair now in post, members heard that much has already changed although they agreed this is not particularly easy to measure.
"Yes, we do need to complete those actions that are outstanding but there are certain things we will never complete - we can't just tick the culture box and that's it all delivered." As part of the Culture Change & Compassionate Leadership Programme, 1200 members of staff provided feedback, while around 800 members of staff attended a presentation and discussion of the findings.
The changes needed to address the waiting times for emergency treatment will involve a 'whole system' approach - including social care and other local services - and a full review of progress is expected in August.
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