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VIENNA – A Vienna-based privacy campaign group said Monday it would file a complaint against ChatGPT in Austria, claiming the “hallucinating” flagship AI tool invents wrong answers, which creator OpenAI cannot correct.
The company has openly acknowledged it cannot correct inaccurate information produced by its generative AI tool and has failed to explain where the data comes from and what ChatGPT stores about individuals, said the group. “If a system cannot produce accurate and transparent results, it cannot be used to generate data about individuals,” said Maartje de Graaf, data-protection lawyer at NOYB.ChatGPT “repeatedly provided incorrect information” about the birth date of NOYB founder Max Schrems “instead of telling users that it doesn’t have the necessary data”, said the group.
It also “failed to adequately respond” to his request to access his personal data, again in violation of EU law, said NOYB, and the firm “seems to not even pretend that it can comply”.
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