Photos show parcels and bags “scattered all over the dock”
AdvertisementHe said that Royal Mail has cut back on the amount of overtime available to staff and also hired fewer temporary staff during the Christmas period than usual. He also said that extra equipment such as cages have not been provided.
Royal Mail has responded saying that strike action was exacerbating issues at centres and added that the images “are not unusual for peak season”.The Royal Mail worker said: “This is the first Christmas where we have just seen mail dumped on the side. "The problem is that normally Royal Mail opens up small distribution centres around Leeds to help but this hasn’t been done.”He said that since strike action began Royal Mail cut back on overtime for staff. He said that usually at the centre during Christmas there would up to 100 overtime staff on shifts but now the number can be counted on one hand.AdvertisementHe also said that in recent months there has been a huge number of staff applying for redundancy and trying to leave the company.
A Royal Mail spokesperson said: “We have well-developed contingency plans to ensure our customers are looked after, and minimise delays during CWU’s industrial action to keep people, businesses and the country connected."These images are not unusual for peak season when our mail centres and delivery offices process very high volumes of mail items. The images show mail in the process of being unloaded and moved through our systems for onward distribution.
“Christmas is our busiest time of year and we recognise the additional lengths that our postmen and women, and the thousands of temporary workers who support us during the peak season, go to deliver the higher volumes of parcels and cards we deliver. Our managers are trained to support their teams to deliver a consistent and efficient service for their customers, and ensuring that workloads between colleagues are fair and manageable.
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