Passengers on a Northern line train smashed windows to escape after smelling burning in the carriage.
Passengers travelling on northbound Tube train 51554 in the early evening of 5 Mayand, after there was no communication, mass panic set in.
"It was following this announcement that customers became distressed and attempted to force the doors and smashed windows on the train." The report says workmen used tools to break windows as passengers, who thought the train was on fire, panicked.A report into the incident found workmen used tools to break the train's windows
TfL believes the acrid smell was caused by debris, which had collected on a component of the train that became hot. That meant there was just one staff member dealing with the panic happening on the platform. Other more senior staff were called in later. A TfL spokesperson said: "Safety is our number one priority and we would never operate an unsafe railway.
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