The Ask Anthony team spoke with multiple people who thought they were getting the outdoor kitchens of their dreams. But they say it all turned into a nightmare.
Ask AnthonyLast week, Anthony Austin spoke with two military families in St. Johns County who thought they were getting the outdoor kitchens of their dreams, but they say it all turned into a nightmare after paying thousands of dollars to Premier Outdoor USA on Philips Highway in Jacksonville. Patricia Wells and Jason White's issues with Premier Outdoor USA resonated with manyviewers. After their story aired on the 6 p.m.
Bill said he didn't notice until after our story aired that his receipt for his $36,000 swim spa was for a vehicle purchase. Anthony Austin noticed the same issue with Jason White's outdoor kitchen receipt. It appears the company used a template for a car deal. A lot of customers emailed the Ask Anthony team asking if Premier Outdoor USA had changed its name. Shaun Jackrel, who is listed as the operation director and chief financial officer for Premier Outdoor USA, is in a video on Facebook promoting a company called"Outdoor Dreams Company.", Outdoor Dreams Company has the same address as Premier Outdoor USA. Jackrel is listed as Vice President of Outdoor Dreams Company.
The Ask Anthony team emailed Jackrel's attorneys for comment about customer complaints, along with questions about Outdoor Dream Company."Premier Outdoor USA LLC and Outdoor Dreams Company are separate entities as evidenced by the separate Articles of Organization filed on behalf of each entity, with the State of Florida. Outdoor Dreams Company is not an alter ego of Premier Outdoor USA LLC.""Premier Outdoor has a claims process on the website and it is monitored daily.
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