Rory Cellan-Jones encountered a few moral dilemmas while learning how to trace coronavirus contacts.
It could be the most important job of our times. And now, after receiving a 95% pass rate in my final exam, I can proudly say, I am a qualified contact tracer.
With the government recruiting 25,000 contact tracers to be at the heart of its new test, track and trace strategy, we wanted to experience the sort of training they will receive. The final section - which took me two hours to complete - is all about how you talk effectively to the people you are trying to help.I know much more about the signs and symptoms of the disease - for example, that a loss of taste and smell is reported by around a third of all patients, despiteI have learned that of all the places where the disease can spread most easily,I now know more about the difference between isolation and quarantine - although the US and UK guidelines are not the same.
Having learned a lot about Covid-19 and the principles of contact tracing, the course then took me through the process of making a call to someone who had either received a positive test or been in contact with someone infected with the virus. While this course is about old-fashioned manual contact tracing - the technique used to combat the Ebola outbreak and other epidemics - it does also run through some of the technology tools which could help.
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