Deliveroo says it is committed to providing financial support for riders during the coronavirus outbreak.
Deliveroo workers say they are unable to get the required note from the NHS to prove they are sick
Riders who say they cannot get a certificate - without which it is impossible to complete the form on the Deliveroo website - are told to"keep in contact with your doctor, Health Service Hotline or the 111 website for the UK to continue to request certification." Sources from other gig economy companies, who also rely on this system to certify workers' absence, confirmed that they were waiting for the government to introduce the service.For Deliveroo couriers who are self-isolating, the absence of support places them in a difficult position, not only financially, but also because they may struggle to finish their period of quarantine.
"How am I supposed to pay my bills? How am I supposed to pay my rent? I've got three children to think about," he said.The Independent Workers' Union of Great Britain , which represents gig economy workers including Mr Howard and Mr Uddin, called Deliveroo's policy"PR spin" hiding"more of the same old deceitful tactics".
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