A council has lodged its objection to West Midlands Railway's plans to shut both of Telford's train ticket offices.
The ticket stations at Wellington and Telford Central stations would close under the proposals
The consultation closed last week amid concerns from across the country around accessibility, safety and security, issues with ticket machines and how stations would be staffed in the future. Leader of the council Shaun Davies said: “While we recognise the way passengers buy train tickets has changed in recent years, and wider reform to railway operation and ticketing is needed, we cannot support the proposed changes to close ticket offices at Telford Central and Wellington, and the proposal to replace the ticket offices at these stations with a mobile customer service team.
Ian McConnell, managing director of West Midlands Railway, previously said the service needs to"evolve with customers" and become more sustainable, and that the consultation allowed the company to look into ways of supporting customers with complex needs.
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