Ombudsman cricital over 'lack of transparency'
Town hall bosses in Wigan have been ordered to apologise to the owners of a nursery after social workers referred them to Ofsted without telling them. As a result, the nursery, Setting A, was subjected to an unannounced inspection.
READ MORE: 'He was such a diamond...' Corrie scene unearthed showing budding actor who died in holiday drugs tragedy LAC reviews oversee the care plan, the child’s progress and decide any necessary changes. A court hearing took place to consider where the children should live. Miss E and Ms F attended the hearing. The judge decided to remove the children from their parents, but Child B stopped attending the nursery.
“It said Officer B did not intend to cause any distress, but it apologised if any of the conversations with her appeared rude/upsetting. It said it failed to invite them to the LAC review meeting due to an oversight, and there was little recorded evidence of communication with them when Child B was attending Setting A. It apologised for this.”
“I agree the council was at fault, and caused Miss E and Ms F some frustration,” the Ombudsman said. “However, the council’s apologies are satisfactory to address the injustice and it is in line with our guidance on remedies.
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