Hull City Council has apologised for an ‘admin error’ which left a couple trapped in a freezing cold home for months.
Council admits ‘it got it wrong’ after leaving Hull couple in freezing cold home for two months
She says she expected them to come back round after the damp was removed and restore things back to the way they were, but over two months later nobody had come in to resolve the issue. Workers from Hull council stripped Lorraine’s skirting board and half of her wall in an attempt to remove some damp, but forgot to restore things after finishing the job
‘I suffer from asthma and lung problems, and my husband suffers from heart problems. We just can’t keep the house warm. The amount of money we have spent, we just can’t keep up,’ she added. ‘Our contractor is contacting the resident on Friday to agree what work is needed and a date when we can get it done.’
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