Couple’s dream £450k house still has ‘mould, leaking roof, flickering lights and defective underfloor heating system’ two years after they moved in 😠
A FURIOUS couple who claim their new £450,000 dream home was plagued with mould, a leaking roof and flickering lights say they're STILL dealing with issues nearly two years after they first moved in.
“We even tried to get an independent surveyor in the property but Redrow wouldn’t allow this – that gave us alarm bells instantly. A month later, Pratik brought in an independent surveyor who confirmed "significant and onerous problems". Pratik, a business analyst, feels let down after the "constant back and forth" resulted in no major improvement.
In March, after three years in the second tier of housebuilders for customer satisfaction, Redrow regained its top five-star rating an industry-wide score managed by the National House Building Council and the Home Builders Federation. A spokesman for Redrow said: “Mr Patel has been in touch with a variety of media outlets over a number of months.BIT RICHMeghan & Harry bust some moves as they start 10-day Africa tour with ArchieThomas Cook holidaymakers 'told to pay £1,600 to stay in hotel rooms' in Turkey“Despite many steps being taken to rectify his concerns, including directors personally visiting his home to meet with him, he remains unhappy.
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