A couple's honeymoon plans have been thrown into chaos after TUI delayed paying compensation following the cancellation of a previous trip. Leanne Wigley and David Walker were originally booked for a holiday to Cyprus but it was cancelled due to an IT outage, leaving them with vouchers that were meant to be used towards their dream honeymoon in the Dominican Republic and Jamaica.
A couple's honeymoon plans were left in ruins due to TUI 's delay in paying compensation after another trip was cancelled.
They had their eyes on two adult-only hotels in the Dominican Republic and Jamaica. They also hoped to utilise a TUI offer which would have given them a £750 discount on their dream getaway. They found it challenging to locate other adult-only hotels at their preferred destinations with flights departing from and returning to Manchester. Leanne and her partner faced the dilemma of either extending their trip or catching a flight from London, which could exceed their £4,000 to £5,000 budget."I was heartbroken. The £250 offer has also gone now, despite us being told it was being extended until the end of September.
"It's a massive stress at what should be such an exciting time for us. I've rang, I've emailed, I've also been into store and I've just been passed from pillar to post.
TUI Honeymoon Compensation Delay Travel Cancellation
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