'He said it will be £30 - or might even be £100, as though that was the most it could possibly be'
A vile cowboy builder who told a pensioner her roof could collapse at any minute gave her £15 back as he didn't want to 'leave her penniless'.
Mrs Hall showed Langton round to the back of her house and was delighted when he said he could fix the leak. "He said it will be £30 - or might even be £100, as though that was the most it could possibly be. He said he would be back tomorrow." Langton said the state the roof was in was dangerous and it could collapse at any point overnight. He asked Mrs Hall to make a bank transfer for £2,500 to secure her home.
"I expected him to get in the van and go and get materials but he wasn't going anywhere. He just said the roof was crumbling and it would cost £7,500 to replace one half. To do the whole thing, which is what I would have wanted, would have been £15,000. When the builder checked Mrs Hall's roof, he said there were two tiles which needed replacing, and he replaced the ridge tiles. "He showed me there was nothing wrong with it", she said.
Trading Standards launched an investigation after receiving a number of complaints that customers had been quoted low rates for work, only for prices to be ramped up once the job had started. Work was left unfinished and customers were told workers would walk off the job if large amounts of money were not paid immediately.
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