Kate is an award winning and widely-recognized cybersecurity and privacy journalist with well over a decade’s experience covering the issues that matter to users, businesses and governments. In addition to Forbes, her work can be found in publications including Wired, The Guardian, The Observer, The Times and The Economist.
So, what went wrong, according to CrowdStrike’s report—and what is the firm doing to prevent it happening again?Falcon is “the CrowdStrike platform purpose-built to stop breaches via a unified set of cloud-delivered technologies that prevent all types of attacks—including malware and much more,” according to the company.Trump Vs. Harris 2024 Polls: Latest Surveys Show A Virtual Tie After Biden Drops OutSince then, a lot has happened.
Indeed, CrowdStrike says the “problematic Rapid Response Content configuration update resulted in a Windows system crash.” CrowdStrike has outlined a number of steps it will take to stop anything this devastating happening again. This includes better testing processes such as “a staggered deployment strategy for Rapid Response Content in which updates are gradually deployed to larger portions of the sensor base, starting with a canary deployment.”
However, he says, staged roll outs are not necessarily usual for an update such as this. He likens the issue to a firm running a large blog that uses a content management system . “When you want to update the CMS software itself, you may roll out the CMS update to some of your visitors at first to make sure nothing broke. But let’s say you simply want to publish a new blogpost.
Many organizations attempting this type of approach typically have a smaller rollout first, he says. “This helps them to be absolutely sure nothing obvious is broken before rolling out to a wider audience,” he says.
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