Vendor plans to aggressively defend its case before listing catalog of shortcomings at the airline
CrowdStrike says it is"highly disappointed" and rejects the claims made by Delta and its lawyers that the vendor exhibited gross negligence in the events that led to the global IT outage a little over two weeks ago., partner at the law firm Delta hired to investigate the airline's legal options after it struggled more than most to bring its systems back online, leading to a sprawling list of flight cancellations.
"Should Delta pursue this path, Delta will have to explain to the public, its shareholders, and ultimately a jury why CrowdStrike took responsibility for its actions – swiftly, transparently, and constructively – while Delta did not." "CrowdStrike's focus remains on its customers, including Delta," the letter went on to say."CrowdStrike hopes Delta reconsiders its approach and agrees to work cooperatively with CrowdStrike going forward, as the two sides historically have done."with its CEO Ed Bastian outlining what he characterized as a"half a billion dollar" damage to the business over five days.:"The letter speaks for itself.
As for Crowdstrike, the security shop is now battling other issues, namely its share price the value of which continues to fall according to premarket figures today.
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