Distraught dad fined £460 for breaching the congestion charge despite telling TfL he was rushing his son to hospital for open heart surgery
TRANSPORT for London has apologised after telling a distraught dad who rushed his son to hospital for open heart surgery his excuse for forgetting to pay an £11.50 congestion charge was "not valid".
But Tristan said he was stunned at TfL’s reply to his appeal that saw him offer to pay the congestion charge and detail the stress his family had been under. Speaking to the Sun Online, the project manager said: “What I personally went through was horrendous.“There was no empathy of compassion at all.”fining a woman who forget to pay the congestion charge because she had a miscarriage.And Tristan said he was horrified at the language he too had received from TfL after he had tried to explain the horrific past few months.
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