Butlins have since apologised and are now being helped by charities to train staff on how to treat customers with colostomy bags.
A father-of-two with Crohn’s disease disease was left feeling ‘humiliated’ when he was booted out of Butlins swimming baths for having a colostomy bag.
He says he stood at the pool entrance for about 40 minutes in his swimming trunks as he argued with staff. Ian, who has been battling Crohn’s disease for more than nine years, was barred from the pool on the first day of a week away with his family.He said: ‘This was deeply upsetting, humiliating and I was extremely angry. Holidays are important to us.’
He said he was questioned over whether he had been on the slide before with the colostomy bag and was made to stand at the front of queue with everyone stood behind them.
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