DBS delays: Staff and new software needed to halt growing backlog

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DBS delays: Staff and new software needed to halt growing backlog
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Sussex police chief says new staff and new software will help tackle DBS check delays.

Police leaders in Sussex say the next six months are “critical” in getting the force’s Disclosure and Barring Service check delays under control to avoid getting to a point “where you’re never going to catch up”.

Figures from October show there are now 12,072 outstanding cases and the average turnaround time is 92 days, compared to a national average of 12.2 days. Jo Shiner said the long delays were partly due to Sussex Police’s decision to prioritise the oldest outstanding applications first. Katy Bourne asked for an updated plan on how DBS checks will be managed in Sussex between now and April.In April, the Disclosure and Barring Service gave Sussex Police extra funding to recruit four more case workers to help tackle delays.

Ms Shiner said: “We do need fully trained staff in order to be able to do it, and that’s the challenge.” August saw an 8% rise, with 300 more cases. There were 137 more cases then expected in September, a 3% rise.

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