The DOT is investigating why Delta failed to recover as quickly as other airlines.
Delta's CEO apologized to travelers who had their plans upended after a defective update that CrowdStrike sent to computers using Microsoft Windows .
In a message to customers, Delta CEO Ed Bastian apologized Wednesday to travelers who had their plans upended after a defective software update that cybersecurity firm CrowdStrike sent to computers using Microsoft Windows grounded flights and disrupted banks, hospitals and retailers Friday. The U.S. Department of Transportation is investigating why Delta failed to recover as quickly as other airlines. Transportation Secretary Pete Buttigieg said Tuesday that the department would also examine Delta's customer service, including "unacceptable" lines for assistance and reports that unaccompanied minors were stranded at airports. He said the department had received more than 3,000 complaints.
Delta Cancellations Delta Airlines Delta Delays Crowdstrike Outage Microsoft Windows 15089882
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