Delta Air Lines faces U.S. investigation over handling of system outage

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Delta Air Lines faces U.S. investigation over handling of system outage
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U.S. authorities are investigating Delta Air Lines over its handling of a technology glitch that has led to thousands of canceled flights.

Delta Air Lines Inc. is under investigation by US authorities over its handling of a technology glitch that has led to thousands of canceled flights. The Department of Transportation has opened a probe “to ensure the airline is following the law and taking care of its passengers during continued widespread disruptions,” US Transportation Secretary Pete Buttigieg said Tuesday in a post on X.

The company said in a statement Monday that it was working “around the clock” to restore operations, with more than half of its worldwide IT relying on Microsoft Corp.’s Windows operating system affected by the software error. The carrier canceled 418 daily flights as of Tuesday morning, or 12% of its normal schedule, according to tracking service FlightAware.com. That pushed its total since Friday’s breakdown to about 5,400 grounded trips.

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