[Promoted] Discover seamless CRM integration with Zoho and more from Euphoria Telecom
What does Zoho Desk mean for Euphoria and Zoho’s customers?
As soon as an agent starts typing the customer’s name or number, the system will automatically search for a contact. Every call experience is streamlined for Euphoria’s customers, which makes customer satisfaction more likely every time., the stakes are getting higher for businesses in terms of customer satisfaction.
Equipping call centre agents with the integrated tools they need to enhance the customer experience is your ace in the hole.revealed that 68% of respondents would pay more for products and services from companies with a strong record of good customer service. Wait times are minimised and verification times are reduced drastically, as all the relevant customer data appears as soon as the caller’s name is entered into the Zoho Desk system.“Integrated CRM tools add great value for our customers because their teams now have the power to deliver a more personal, efficient and seamless customer experience with every interaction,” says Euphoria Telecom CEO John Woollam.
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