DOTr looks into moral, if not legal, obligation to refund affected flyers

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DOTr looks into moral, if not legal, obligation to refund affected flyers
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“First of all, the CAAP and DOTr do not have an arrangement with passengers, unlike with the airlines. When they buy a ticket, the airlines have an obligation to fly them or refund their fares if they are not able to fly them,” Bautista said in Fili READ:

In an interview on radio dzBB, Bautista said the legality of compensating affected air travelers should be carefully studied.

But he acknowledged that while the government is not contractually obliged to compensate passengers, the DOTr and CAAP “morally” could be obligated.“Our lawyers should study this thoroughly for us to know what the government can shoulder,” he said. The Bureau of Immigration , meanwhile, gave foreign nationals who were affected by the flight cancellations on New Year’s Day a grace period to stay in the country.

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