What an awful experience
A mum told to pay back more than £8,600 of Universal Credit overpayments has been cleared of repaying the balance, a High Court Judge has ruled. The woman, a mum of two disabled children, received a letter from the DWP saying she owed £8,623.20.
The error came from a change in circumstances that affected her entitlement. However, the mum had told DWP on four occasions one of her children had started an apprenticeship. The DWP sent a response saying it could not do this as she had used all the department’s appeal processes. She said she felt a sense of despair at this time, saying: “There were times I was starting to wonder if it was better I wasn’t there.”
The court also determined the mum should not have to repay the amount as she had received the overpayments relying on incorrect information from the DWP, and the overpayments were to her detriment. This was because she spent the money on day-to-day living expenses and had lost out on other means of income available to her, as a result of her understanding that she was entitled to the additional money.
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