Electric Ireland says no customers are without supply despite the ongoing problems with meters.
Some Electric Ireland customers are still being affected by an error limiting their meter's credit balance to £10, the company has confirmed."We are in regular contact with the customers affected as we continue to work with industry professionals to resolve this complex issue," it said.The fault affected top-ups purchased between certain dates.
Electric Ireland said the issue meant keypads had been capped at a £10 limit, so anyone who bought a credit of £10 or more in that period could not add it to their meters.This meant they were unable to enter new top-ups to the meter until Electric Ireland cancelled all previous attempts - leaving some without electricity.It said affected customers can find further details
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